Acceptable Use Policy

What customers and their users may not do on ZeniaHR, what they must do, and how violations are enforced.

This Acceptable Use Policy is part of the Terms of Service. It applies to the Customer and to everyone who uses ZeniaHR through the Customer's workspace: admins, employees, workers and other users.

1. You may not

• Use the Service for anything unlawful, or to process personal data you have no right to process.
• Upload or store content that is defamatory, obscene, discriminatory, harassing or infringing, or that contains malware.
• Enter false, fabricated or another organization's data, or use the Service to commit payroll, attendance or statutory fraud.
• Access or attempt to access other customers' workspaces, our systems or data beyond your authorization, or probe, scan or test the vulnerability of the Service without written permission.
• Interfere with the Service: overload it, bypass rate limits or security controls, or send bulk traffic.
• Copy, scrape, reverse engineer, decompile or extract the Service's software or data, or build a competing product from it.
• Resell, sublicense or share your subscription with other organizations, or share individual logins between people.
• Send spam or unsolicited messages through the Service's notification, SMS or email features, or misuse OTPs.
• Remove or alter our notices, trademarks or branding, or misrepresent your relationship with ZeniaPex.

2. You must

• Keep credentials confidential, use strong passwords and enable multi-factor authentication where offered.
• Give users only the access they need and remove users who leave.
• Report security incidents or suspected misuse to sales@zeniahr.com promptly.
• Comply with the laws that apply to your use, including labour, tax and data protection laws.

3. Enforcement

We may investigate suspected violations, remove or disable offending content, suspend users or the workspace, and terminate the subscription for serious or repeated violations, notifying you where the law allows. We may report unlawful activity to the authorities. You are responsible for your users' conduct.

4. Reporting abuse

Report abuse or a violation to sales@zeniahr.com with details; we acknowledge within 2 business days.

5. Changes and contact

We version this policy: number, effective date and changelog at zeniahr.com/legal/acceptable-use/. Contact: sales@zeniahr.com · ZeniaPex Private Limited, 305 Capitol Icon, Sargasan, Gandhinagar 382421, Gujarat, India.