Why presenteeism happens
People come in sick when they fear losing pay, collecting a penalty or losing their manager's goodwill. It also happens when workloads are so tight that a day off means double work later, or when a team praises people who never take leave. It shows up especially among employees who used up their sick leave early in the year, and among daily-rated workers for whom a day away means a day unpaid.
Presenteeism versus absenteeism
Absenteeism is visible: the employee is not there, and attendance shows it. Presenteeism is hidden: attendance looks perfect, but the work does not. A team with very low absence and rising errors, missed deadlines or frequent minor accidents may have a presenteeism problem. Policies that punish every absence harshly tend to trade one problem for the other.
Reducing presenteeism
HR can spot some signs in data, such as long stretches with no leave at all, very long working hours, and more errors or incidents in a team. Check on individuals privately rather than naming them in reviews, and look at what the rules push people to do.
- Give enough sick leave and make it easy to use
- Allow work from home for mild illness where the role permits
- Train managers to send unwell employees home
- Watch for employees who never take any leave
- Keep late-mark and absence penalties proportionate
See it on your own data
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What is presenteeism with an example?
Presenteeism is being at work while not fit to work properly. For example, an accountant with a migraine comes to the office because she has no sick leave left, sits at her desk all day, and makes errors in a vendor payment file that take two days to fix. She was present on the attendance record, but the day was costly.
Is presenteeism worse than absenteeism?
It can be harder to manage because it is invisible. An absent employee shows up in attendance data; a present but unwell or burnt-out employee does not. Both hurt the business, and the aim is not to push one down at the cost of the other, but to have leave rules and a culture where people take time off when they need it.