What standing orders cover
For the legal detail on which establishments must have standing orders, the worker threshold and how model standing orders are adopted, see standing orders applicability. Smaller establishments outside the law often adopt similar written rules anyway, because clear rules prevent disputes.
- Classification of workers, such as permanent, probationer, temporary and fixed-term
- Working hours, shifts, holidays and pay days
- Attendance, late coming and leave procedure
- Notice of changes to shift working
- Termination of employment and notice
- Acts of misconduct and the disciplinary procedure, including suspension
- Redress against unfair treatment
Why standing orders matter to HR
Standing orders are the rulebook HR relies on when discipline is challenged. A factory that dismisses a worker for an act its standing orders do not list as misconduct, or skips the enquiry steps they require, risks having the decision overturned. They also set expectations on the shop floor: workers know the shift timings, the late coming rules and what counts as misconduct. Keep the adopted copy displayed where workers can read it, in the local language, and train supervisors on it.
Standing orders vs code of conduct vs handbook
Standing orders are legal conditions of service for workers in industrial establishments. A code of conduct is the company's own statement of expected behaviour and ethics, and an employee handbook is a readable guide to all policies. In a factory, all three should agree: the handbook explains the standing orders in plain words, and the code of conduct must not add misconduct rules that contradict them. Managers and office staff in the same company may be covered by service rules instead.
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Which establishments need standing orders?
Standing orders are required for industrial establishments that employ at least the number of workers set by law and the applicable state rules. The threshold and the procedure for adopting model standing orders are explained on the standing orders applicability page. Smaller establishments are not bound by them but often adopt similar written rules.
What is the difference between standing orders and service rules?
Standing orders apply to workers in industrial establishments covered by the law and deal with conditions such as classification, hours, leave, misconduct and discipline. Service rules are an employer's own rules for staff outside that coverage, such as managers and office staff, or the rules of government and public sector bodies. Both should be written down and applied consistently.