| Detail | For this role |
|---|---|
| Department | Automobile Dealership |
| Level | Entry level |
| Reports to | Workshop Supervisor |
| Direct reports | None |
| Experience | 1 to 4 years in auto service and repair |
Auto Technician job description template
Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.
Job title: Auto Technician
Department: Automobile Dealership
Reports to: Workshop Supervisor
Location: [City], [office, branch or site]
About the role
An Auto Technician services and repairs cars in a dealership workshop, from periodic maintenance to running repairs and diagnostics. The role reports to the Workshop Supervisor. A good auto technician diagnoses faults correctly, fixes them right the first time, follows the manufacturer method and safety rules, records the work honestly, and keeps productive hours high so the workshop turns out clean, reliable jobs and customers do not come back with the same complaint.
Key responsibilities
- Carry out periodic maintenance such as oil, filter, brake and fluid service to schedule.
- Diagnose engine, transmission, brake, suspension and electrical faults with scan tools.
- Repair or replace faulty parts using the correct method and genuine spares.
- Road test vehicles to confirm the fault is fixed before handover.
- Record the work done and parts used honestly on the job card.
- Follow manufacturer repair methods, torque values and safety rules.
- Keep productive hours high and complete jobs within the standard time.
- Fix jobs right the first time to avoid repeat repairs.
- Coordinate with the parts counter for the spares a job needs.
- Keep the bay, tools and equipment clean and in order.
Requirements
- ITI or diploma in automobile or mechanical engineering
- Manufacturer technical training is an advantage
- Valid driving licence for road testing
- 1 to 4 years in auto service and repair
KRAs and KPIs for a Auto Technician
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| Right first time | Repeat repairs on own jobs kept below the agreed level |
| Productivity | Productive labour hours per day above the agreed target |
| Diagnostic accuracy | Faults correctly diagnosed on first attempt above target |
| Job time | Jobs completed within the standard time above the agreed level |
| Quality | Jobs passing supervisor quality check the first time above target |
| Safety | Zero reportable safety incidents at the bay |
Skills and tools
Tools used day to day: Diagnostic scan tools, Hand and power tools, Vehicle lift, Torque wrench, Multimeter.
Reporting line and career path
Next roles: Senior Technician, Workshop Supervisor, EV Technician
Interview questions for a Auto Technician
- How do you diagnose an intermittent electrical fault?
- How do you make sure a repair is right the first time?
- What do you check on a road test before handing a vehicle back?
- How do you record work and parts honestly on the job card?
- How do you keep productive hours high without cutting corners?
- How do you follow manufacturer torque and safety rules under time pressure?
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What does an Auto Technician do?
An Auto Technician services and repairs cars in a workshop. They carry out periodic maintenance, diagnose engine, brake, suspension and electrical faults with scan tools, replace faulty parts and road test the vehicle. They record the work honestly, follow manufacturer methods and aim to fix every job right the first time.
What is the difference between an Auto Technician and an EV Technician?
An Auto Technician works mainly on petrol and diesel vehicles: engine, transmission and mechanical systems. An EV Technician works on electric vehicles: high voltage batteries, motors and control systems, with special safety training. As electric vehicles grow, many technicians add EV skills to their mechanical base.
What qualifications do you need to become an Auto Technician?
Most auto technician roles ask for an ITI or diploma in automobile or mechanical engineering and a valid driving licence for road testing. Manufacturer technical training is a strong advantage. Employers value hands on diagnostic and repair skill and the discipline to follow method and safety rules.