| Detail | For this role |
|---|---|
| Department | Hospitality |
| Level | Mid level |
| Reports to | Revenue Manager |
| Direct reports | None |
| Experience | 1 to 4 years in revenue, reservations or analysis |
Revenue Analyst job description template
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Job title: Revenue Analyst
Department: Hospitality
Reports to: Revenue Manager
Location: [City], [office, branch or site]
About the role
A Revenue Analyst supports hotel pricing with data and forecasts. They pull demand and booking data, track competitor rates, build reports and help the revenue manager set the right rates. The role reports to the Revenue Manager. A good Revenue Analyst turns raw booking and market data into clear signals, spots demand and pace trends early and gives the revenue manager the evidence to price rooms well across dates and channels.
Key responsibilities
- Pull and clean booking, pickup and pace data for analysis each day.
- Track competitor rates and market demand and report the trends.
- Build and maintain the demand forecast with the revenue manager.
- Prepare daily, weekly and monthly revenue and pickup reports.
- Analyse segment, channel and length of stay performance for the hotel.
- Flag high and low demand dates that need a rate decision.
- Support rate loading and parity checks across all distribution channels.
- Maintain the revenue dashboard and reporting templates for the team.
- Analyse the results of past rate decisions and promotions.
- Support the annual revenue budget with data and analysis.
Requirements
- Degree in hotel management, statistics or business
- Strong Excel and analytical skills
- Revenue or reservations exposure
- 1 to 4 years in revenue, reservations or analysis
KRAs and KPIs for a Revenue Analyst
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| Data quality | Reports built on validated data with no rework for source errors |
| Report timeliness | Daily and weekly revenue reports delivered by the agreed time |
| Forecast support | Forecast inputs prepared accurately within the revenue calendar |
| Trend spotting | Demand and pace shifts flagged in time for a rate decision |
| Parity | Rate and parity issues across channels flagged the same day |
Skills and tools
Tools used day to day: Revenue management system, Channel manager, Advanced Excel, Rate shopping tools, Power BI.
Reporting line and career path
Next roles: Revenue Manager, Cluster Revenue Analyst, Reservations Manager
Interview questions for a Revenue Analyst
- How do you clean and prepare booking data for analysis?
- How do you track and report competitor rates?
- How do you spot a demand trend in pickup and pace?
- How do you build a simple demand forecast?
- How do you check rate parity across channels?
- How do you present a rate recommendation with data?
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What does a Revenue Analyst do?
A Revenue Analyst supports hotel pricing with data and forecasts. They pull and clean booking, pickup and pace data, track competitor rates, build reports and support the demand forecast. They flag demand trends and parity issues, helping the revenue manager set the right rates across dates and channels.
What is pickup and pace in hotel revenue?
Pickup is how many bookings come in over a period for future dates. Pace compares current bookings for a date against the same point last year or last cycle. Together they show whether demand is building faster or slower than usual, guiding rate decisions the revenue team makes.
What qualifications does a Revenue Analyst need?
Most Revenue Analyst roles ask for a degree in hotel management, statistics or business with strong Excel and analytical skills and one to four years of experience, ideally with revenue or reservations exposure. Comfort with a revenue system and rate shopping tools helps a lot in the role.