Exceeds expectations
- Brought sales and dispatch to one short call, so orders stopped falling into the gap between them.
- Shared the branch's stock data with finance early, so the audit closed without last-minute chasing.
- Built a shared tracker across two departments, so each could see the other's pending items.
- Sorted a recurring clash between HR and payroll timing by agreeing one cut-off both teams keep.
- Loops in the affected team before a change, so cross-department work does not break downstream.
- Speaks the other function's language in meetings, so finance and operations actually hear each other.
- Volunteered for a cross-branch project and kept both sides aligned on one plan.
- Credits the partner team's part in a joint win rather than claiming it for own department.
Meets expectations
- Works well with other departments on shared tasks without needing a manager to mediate.
- Shares information other teams need rather than holding it within own function.
- Responds to requests from other departments within a reasonable time.
- Joins cross-team meetings prepared and contributes to the shared plan.
- Coordinates handovers between functions so work does not stall at the boundary.
- Respects the other team's constraints when agreeing a joint deadline.
- Raises a cross-department blocker early rather than at the deadline.
- Keeps a shared tracker current so partner teams are not left guessing.
Needs improvement
- Works well inside the team but treats other departments as someone else's problem.
- Holds information within own function, so partner teams plan on stale facts.
- Responds slowly to other departments' requests, which stalls their work.
- Agrees a joint deadline, then works to a private one, surprising the partner team.
- Blames the other department when a shared handover fails, before checking own part.
- Skips the affected team before a change, so the change breaks downstream.
- Speaks only in own function's terms, so cross-team meetings talk past each other.
- Lets a shared tracker fall out of date, so partner teams chase for status.
Self-review phrases
- I loop in the affected team before a change now, so nothing breaks downstream.
- I shared stock data with finance early, and the audit closed without chasing.
- I want to respond faster to requests from other departments.
- I built a shared tracker so both teams can see each other's pending items.
Tips for writing this feedback
- Distinguish collaboration from teamwork: this is about working across roles and departments, not only within one team.
- Ask partner teams, not just the manager, since they see the responsiveness and information sharing a manager may miss.
- Watch for the strong internal player who treats other departments as an obstacle, which is a collaboration gap.
- Credit information shared and handovers kept, the everyday habits that stop work falling between functions.
- Name the specific cross-team situation in feedback, so the point is concrete rather than a general call to collaborate.
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What is the difference between teamwork and collaboration?
Teamwork is pulling your weight and supporting shared goals within your own team, day to day. Collaboration is working across roles, functions or departments to produce something together, often where interests and timing differ. A person can be reliable inside their team yet treat other departments as an obstacle. Rate the two separately so a cross-functional gap is not hidden.
How do you review cross-department collaboration?
Look at concrete cross-team situations: information shared with partner functions, handovers kept, requests answered in time, and joint deadlines honoured. Ask the partner teams for their view, since they see responsiveness a manager may not. Name a specific case in the feedback, such as sharing data early so an audit closed, rather than a general call to collaborate more.
How do you improve collaboration between teams?
Start with a shared view of pending work, such as one tracker both teams update, so nothing falls in the gap. Agree cut-offs and handover rules that each side keeps, and loop in affected teams before a change. In reviews, credit the people who share information and keep handovers, so the behaviour spreads rather than staying with a few.