Team praise and celebrations

How it works

1. The Celebrations tab lists birthdays, work anniversaries, new joiners and confirmations across the manager's reporting line for the next 30 days, grouped by week.
2. The manager clicks Wish on an entry and writes a message. A wish sent early is delivered on the day.
3. The wish becomes a comment on that day's celebration post on the company wall, and the person gets a notification.
4. Give praise, in the page header or next to a direct report, opens a dialog to pick the person, a badge and a message.
5. The person gets a notification, and the praise is posted on the company wall.
6. Praise counts toward the monthly leaderboard on the Celebrations page, where HR also manages the badges.

What you can set

• Celebration kinds: birthday, work anniversary with years, new joiner and confirmation.
• Window: the next 30 days, across the manager's reporting line.
• Wishes: up to 30 days early, delivered on the day, or up to 7 days late.
• Badges: Team player, Customer first, Above and beyond, Problem solver and Mentor, plus any HR adds.
• Praise message: up to 500 characters, and nobody can praise themselves.
• Privacy: the birth year is never shown, and people can hide their birthday or anniversary.

Why managers should own recognition

Recognition from a manager means more than a company-wide post, because the manager saw the work. But managers are busy, and birthdays slip past. A list of the month's celebrations for their own people, with a Wish button and a praise dialog two clicks away, turns good intentions into a habit. Posts on the company wall also show the rest of the organization what good work looks like.

Worked example: a week for a Jaipur customer care lead

Sunita Choudhary leads a customer care team of 16 in Jaipur. On Monday her Celebrations tab shows three items this week: an agent's birthday on Wednesday, another agent's third work anniversary on Thursday, and a new joiner starting on Friday. She sends the birthday wish on Monday itself, since early wishes are delivered on the day, and plans a small welcome for Friday.

On Tuesday agent Aakash Saini calms an angry customer and saves a large renewal. Sunita clicks Give praise next to his name, picks the badge Customer first and writes 'Turned a cancellation into a renewal with patience and clear answers'. Aakash gets a notification, the praise appears on the company wall, and it counts toward the month's leaderboard.

Making praise specific

Praise that names the behaviour teaches the whole team what to repeat, while a plain good job is forgotten by lunch. A few simple habits make recognition both fair and useful to the people who read it on the wall, and none of them takes more than a minute.

• Say what the person did and why it mattered, in one or two sentences.
• Pick the badge that fits the behaviour, not the person's role.
• Spread praise across the team over a quarter; the leaderboard shows who is being missed.
• Respect privacy: people who hide their birthday do not appear in the list.

Frequently asked questions