Training and certification in IT companies

Mandatory courses clients and auditors ask for

Client contracts and security audits commonly ask for information security awareness, data privacy, acceptable use and code of conduct training, often renewed every year. Create each as a mandatory program in the Learning module with its hours and a validity of 12 months. When an engineer completes it, ZeniaHR issues a certificate number with an expiry date, and the compliance view per program shows who has completed, who is in progress and whose enrolment has expired. Before a client audit, that view is the list you send.

Cloud and technology certifications

Certifications such as AWS, Azure, Google Cloud, Kubernetes, ISTQB and Scrum help sales win accounts and help engineers get allocated. They are earned outside the company, so record each as an external program with its validity, and upload the vendor's certificate to the employee's documents with its expiry date. Link them to learning goals in the performance cycle. If the company pays the exam fee, HR adds it as a reimbursement input in payroll, since there is no separate expense claim workflow.

Fresher training batches

Campus hires usually go through structured training before joining a project: programming basics, the company's technology stack, tools and a small capstone project. Set it up as a classroom or blended program with its hours, for example 10 weeks of 5 days at 8 hours, which is 400 hours, and enrol the whole batch together. Mark completion when a trainee clears the final assessment. Tie the probation review to that result, so a trainee who fails the assessment is extended with a reason rather than confirmed by default.

Renewals before they lapse

A lapsed certificate matters most on the day a client asks for it. Set validity months on every program so enrolments show as expired when the date passes, and review upcoming expiries each month with delivery managers. Plan renewals a quarter ahead for engineers on accounts that require a named certification, and give study time on the roster instead of expecting weekend preparation.

How to set it up in ZeniaHR

1. In Learning, create mandatory programs for security awareness, data privacy and code of conduct with a 12-month validity.
2. Add external programs for cloud and technology certifications with their hours and validity in months.
3. Enrol engineers by project or by fresher batch, and mark completion when the course or exam is cleared.
4. Upload vendor certificates to employee documents with expiry dates so both records match.
5. Review the compliance view per program every month and again before each client audit.

Read more about learning and training in ZeniaHR.

Roles this applies to

Frequently asked questions