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HR policy template

Disciplinary action policy template

A disciplinary action policy explains what counts as misconduct, how the company looks into it, and which penalties can follow, from a recorded verbal warning to dismissal. Its real value lies in the process: a written charge, a chance to explain, an inquiry where facts are disputed and a proportionate decision. A fair and recorded process is what lets a penalty stand if it is challenged later.

When to use it: Adopt it together with the code of conduct and refer to it in appointment letters. Where certified standing orders apply to your establishment, the policy must follow their misconduct list and procedure. HR prepares it after taking legal advice, and the managing director signs it off. Train every manager who can issue a warning or suspend someone before they use it.

Disciplinary action policy template

Copy the text below and replace everything in square brackets with your company details.

1. Purpose

This policy sets out how [Company Name] deals with misconduct fairly and consistently, so that employees know the standards expected, the process that will be followed and their right to be heard before any penalty.

2. Scope

It applies to all employees of [Company Name] unless their terms of employment provide a different procedure. Performance shortfalls without misconduct are handled under the Performance Improvement Plan Policy. Complaints of sexual harassment are inquired into by the Internal Committee under the POSH Policy, and this policy is used only to carry out its recommendations.

3. Definitions

  • Minor misconduct: lapses such as late coming without reason, careless work, leaving the workstation without permission or ignoring a reasonable instruction.
  • Major misconduct: serious acts such as theft, fraud, falsifying records, accepting bribes, violence or threats, harassment, wilful damage to property, reporting for duty under the influence of alcohol or drugs, gross insubordination, serious safety violations, disclosure of confidential information, or repeated minor misconduct after warnings.
  • Suspension pending inquiry: keeping an employee away from work while a charge of major misconduct is inquired into. It is not a penalty.

4. Policy

  • No penalty is imposed without a written charge and an opportunity to reply.
  • In a major misconduct case where the facts are disputed, a domestic inquiry is held before any decision.
  • Penalties are proportionate to the act and take into account the employee's past record and any mitigating circumstances.
  • Similar misconduct is treated in a similar way, whatever the employee's seniority.
  • Minor penalties: recorded verbal warning, written warning or censure.
  • Major penalties: withholding of increment or promotion for a stated period, demotion, suspension as a penalty for up to [Number] days where standing orders permit, discharge or dismissal.
  • A warning is disregarded for progressive discipline after [12] months without further misconduct, though it remains on file.

5. Procedure

  • Preliminary check: the manager or HR collects basic facts, documents and statements.
  • Show cause notice or charge sheet: HR issues a written notice stating the alleged misconduct with its date, time, place and details, and gives the employee [Number] days to reply in writing.
  • Suspension: in a major case where the employee's presence could affect the inquiry or anyone's safety, the Company may suspend them pending inquiry and will pay subsistence allowance as provided by the standing orders and rules that apply.
  • Inquiry: an inquiry officer with no involvement in the incident conducts it. The employee receives copies of the documents relied on, may question the Company's witnesses, may present their own witnesses and documents, and may be assisted by a co-worker. Proceedings are recorded and signed.
  • If the employee does not attend despite [Number] written notices, the inquiry may proceed in their absence, and this is recorded.
  • Findings: the inquiry officer submits findings with reasons on each charge, and the employee is given a copy and [Number] days to comment.
  • Decision: the disciplinary authority, [Designation], considers the findings, the employee's comments and past record, and communicates the decision in writing. Separation after a major penalty is processed under the Termination Policy, including settlement of all dues.

6. Appeal

The employee may appeal in writing within [Number] days to [Appellate Authority Designation], who took no part in the original decision. The appellate authority may confirm, reduce or set aside the penalty.

7. Responsibilities

  • Managers: report misconduct promptly with facts and never impose penalties outside this policy.
  • HR: draft notices, arrange inquiries, keep records and advise on proportionate penalties.
  • Inquiry officers: conduct inquiries impartially and write reasoned findings.
  • Employees: attend hearings, respond to charges and tell the truth.

8. Exceptions

Where an employee is caught in an act of violence, theft or sabotage, the Company may suspend them immediately pending inquiry to protect people and property. The full procedure in this policy still applies before any penalty is decided.

9. Review

[HR Head Designation] reviews this policy every [24] months, whenever standing orders or labour rules applicable to the Company change, and after any penalty is overturned on appeal or by an authority.

What to include

A misconduct list with examples

List minor and major misconduct in plain terms. If standing orders apply to your establishment, keep your list consistent with theirs, because a penalty for an act that is not listed is hard to defend.

A specific written charge

The charge must state what the employee did, when and where. A notice that says only misbehaviour or indiscipline does not let the employee answer, and the process fails at the first step.

Suspension is not a penalty

Use suspension pending inquiry only when presence at work could affect the inquiry or safety, pay the subsistence allowance that applies, and conclude the inquiry quickly.

An independent inquiry officer

The inquiry officer should have no part in the incident or the complaint. For sensitive cases, an external inquiry officer is often worth the cost.

Proportionate penalties

Ask whether the penalty fits the act, the employee's record and what others received for the same thing. Inconsistency is one of the most common grounds on which penalties are overturned.

Appeal and records

Give a right of appeal to someone not involved in the decision, and keep every notice, reply and record of proceedings together in the employee's file.

Common mistakes to avoid

Run it in ZeniaHR

Store show cause notices, replies, inquiry proceedings and penalty letters in the employee's Employee Documents, where downloads use time-limited links and Access Control decides who can open them. Attendance records often serve as evidence: the day log keeps every punch with its source, approved corrections keep the original punches, and a finalized month stays frozen. If a penalty ends employment, record the exit with the matching structured exit reason and complete the exit checklist.

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Frequently asked questions

What is the procedure for disciplinary action against an employee in India?

The usual steps are a preliminary check of facts, a show cause notice or charge sheet stating the misconduct, the employee's written reply, a domestic inquiry for major misconduct where facts are disputed, reasoned findings, and a written decision on the penalty with a right to appeal. Where standing orders apply, their procedure must be followed.

Should an employee get a show cause notice before a warning?

Yes, that is the fair way to do it. A show cause notice sets out what the employee is said to have done and gives them a few days to explain. Many apparent breaches have an explanation, such as a medical emergency behind an absence. Even for a written warning, a recorded chance to reply makes the decision far easier to defend.

Can an employee be suspended without pay during an inquiry?

Suspension pending inquiry is not a penalty, so pay should not simply stop. Check your standing orders, state rules and service rules for the subsistence allowance payable during suspension, and pay it. Finish the inquiry quickly. If the employee is cleared, the suspension period is normally treated as duty and the balance of wages is paid.

How long does a warning letter stay on an employee's record?

Your policy should say. A common approach is to disregard a warning for the purpose of stricter penalties after twelve months of clean conduct, while keeping the letter on file. Stating this encourages improvement and stops a minor lapse from years ago being used to justify a harsh penalty today.