| Detail | For this role |
|---|---|
| Department | Logistics and Warehousing |
| Level | Entry level |
| Reports to | Warehouse Supervisor |
| Direct reports | None |
| Experience | Fresher or up to 2 years in packing or warehouse work |
Packer job description template
Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.
Job title: Packer
Department: Logistics and Warehousing
Reports to: Warehouse Supervisor
Location: [City], [office, branch or site]
About the role
A Packer packs picked orders so they reach the customer complete and undamaged. They check the item and quantity against the order, pack it with the right protection, weigh and label the parcel, and pass it to dispatch. Speed and accuracy both matter: a wrong or badly packed order becomes a return. A good Packer packs quickly and correctly, uses the right materials to protect goods without waste, catches wrong items before they ship, and keeps the packing station clean and stocked.
Key responsibilities
- Check each picked item and quantity against the order before packing it.
- Pack goods with the right box and protective material so they travel undamaged.
- Weigh, seal and label each parcel with the correct shipping label.
- Scan items and parcels into the system so the order updates correctly.
- Catch and set aside wrong or damaged items before they are packed and shipped.
- Use packing materials efficiently to protect goods without waste.
- Keep the packing station clean, stocked and organised through the shift.
- Meet the packing target for the shift while holding quality.
Requirements
- Class 8 pass or above
- Able to read order details and labels
- Physically fit for standing work
- Fresher or up to 2 years in packing or warehouse work
KRAs and KPIs for a Packer
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| Packing accuracy | Orders packed correct and complete above 99.5 percent |
| Packing rate | Parcels packed per hour at or above the station standard |
| Damage prevention | Return rate from packing damage kept below the agreed level |
| Material use | Packing material used within the norm per parcel |
| Housekeeping | Packing station kept clean and stocked through the shift |
Skills and tools
Tools used day to day: Weighing scale, Handheld scanner, Packing tape and materials, Label printer, Cartons and fillers.
Reporting line and career path
Next roles: Picker, Warehouse Associate, Warehouse Supervisor
Interview questions for a Packer
- How do you make sure the right item and quantity go into each parcel?
- How do you pack a fragile item so it is not damaged in transit?
- How do you keep up your packing speed without making mistakes?
- What do you do if you find a wrong or damaged item while packing?
- How do you use packing material well without wasting it?
Managing a Packer in ZeniaHR
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Book a free demoSee pricingFrequently asked questions
What does a Packer do?
A Packer packs picked orders so they reach the customer complete and undamaged. They check item and quantity against the order, pack with the right protection, weigh and label the parcel, scan it into the system, and pass it to dispatch. They catch wrong items before shipping and keep the packing station clean and stocked.
What is the difference between a Picker and a Packer?
A Picker collects items from storage locations against a pick list and brings them to packing. A Packer then checks those items, packs them safely, labels the parcel and readies it for dispatch. Picking is about finding the right items quickly; packing is about protecting them and getting the order right before it ships.
What skills does a Packer need?
A Packer needs accuracy in checking items against orders, skill in protective packing so goods travel safely, and the ability to weigh, label and scan correctly. They must work at a steady speed without errors, use materials efficiently, and keep the station neat. Reading order details and labels clearly is essential.