| Detail | For this role |
|---|---|
| Department | Logistics and Warehousing |
| Level | Entry level |
| Reports to | Logistics Manager |
| Direct reports | None |
| Experience | 1 to 3 years in logistics or dispatch operations |
Logistics Executive job description template
Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.
Job title: Logistics Executive
Department: Logistics and Warehousing
Reports to: Logistics Manager
Location: [City], [office, branch or site]
About the role
A Logistics Executive handles assigned shipments from booking to delivery. They arrange transport, prepare documents and e-way bills, track shipments in transit, resolve routine issues, and keep basic records and reports. They own the day-to-day movement of their shipments and are the first contact for questions about them. A good Logistics Executive keeps their shipments on time and correctly documented, sorts out routine problems without escalating, controls small costs, and gives the manager clean records of what moved and what it cost.
Key responsibilities
- Arrange transport for assigned shipments and confirm carrier pickup and delivery.
- Prepare invoices, e-way bills and dispatch documents accurately for each shipment.
- Track shipments in transit and act on routine delays before customers are affected.
- Resolve routine carrier, warehouse and delivery issues on assigned shipments.
- Keep freight and handling cost on assigned shipments within the norm.
- Maintain shipment records and prepare simple on-time and cost reports.
- Coordinate with the warehouse on readiness, cut-offs and priority orders.
- Handle returns and proof of delivery for the shipments they own.
Requirements
- Graduate in commerce, logistics or any discipline
- Knowledge of transport and dispatch documents
- A diploma in logistics is an advantage
- 1 to 3 years in logistics or dispatch operations
KRAs and KPIs for a Logistics Executive
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| On-time delivery | Assigned shipments delivered on time above 96 percent |
| Documentation | Invoices and e-way bills correct with zero detentions from errors |
| Issue resolution | Routine shipment issues closed without escalation within the agreed time |
| Cost control | Freight cost on assigned shipments within the norm |
| Records | Shipment records and reports accurate and shared on time |
Skills and tools
Tools used day to day: Transport management system, ERP for dispatch, E-way bill portal, MS Excel, Email.
Reporting line and career path
Next roles: Senior Logistics Executive, Logistics Manager, Supply Chain Executive
Interview questions for a Logistics Executive
- How do you arrange transport for a shipment with a tight delivery date?
- What documents must be correct before a shipment moves?
- A shipment is delayed in transit. How do you handle it?
- How do you keep freight cost reasonable on your shipments?
- How do you keep your shipment records and reports accurate?
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What does a Logistics Executive do?
A Logistics Executive handles assigned shipments from booking to delivery. They arrange transport, prepare invoices and e-way bills, track shipments, resolve routine issues, control small costs, and keep records. They own the day-to-day movement of their shipments and are the first contact for questions about them, escalating only what they cannot resolve.
What is the difference between a Logistics Executive and a Logistics Manager?
A Logistics Executive manages assigned shipments and their documents and issues. A Logistics Manager plans inbound and outbound flows, manages carriers and budgets, leads the executives, and answers for on-time delivery and cost overall. The executive handles shipments; the manager runs the desk, the team and the results.
What qualifications do you need to become a Logistics Executive?
A graduate degree in commerce, logistics or any discipline, with knowledge of transport and dispatch documents, is the usual base. A diploma in logistics is an advantage. Employers value accuracy with e-way bills and documentation, the ability to track shipments and resolve routine issues, and steady coordination with carriers and the warehouse.