Salesforce Developer Job Description and KRAs

A Salesforce Developer builds custom features on the Salesforce platform using Apex code and Lightning Web Components, going beyond what configuration alone can do. At the entry level they write triggers, classes and components, build integrations and fix defects under senior guidance. A good junior Salesforce developer writes efficient, bulk safe Apex, respects platform limits and tests thoroughly. The role sits in the Salesforce or CRM engineering team and reports to a Salesforce lead or technical lead, working with administrators and business teams.

Detail	For this role
Department	Information Technology
Level	Entry level
Reports to	Salesforce Lead
Direct reports	None
Experience	Fresher or up to 2 years in Salesforce development

Salesforce Developer job description template

Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.

Job title: Salesforce Developer

Department: Information Technology

Reports to: Salesforce Lead

Location: [City], [office, branch or site]

About the role

Key responsibilities

Write Apex classes and triggers for logic that configuration cannot handle, bulk safe by design.
Build Lightning Web Components for custom user interfaces on the platform.
Build integrations with external systems using REST and platform APIs.
Write Apex tests to meet coverage requirements and prove the logic works.
Fix defects in custom code and confirm they do not affect other automation.
Work with administrators to decide when to use code versus configuration.
Respect Salesforce governor limits so code runs within platform boundaries.
Manage deployments through sandboxes and change sets or deployment tools.
Raise clean pull requests and act on review feedback quickly.
Learn Apex, Lightning and platform practices with support from seniors.

Requirements

Graduate in computer science, IT or engineering
Salesforce Platform Developer I certification is an advantage
Working knowledge of Apex and the Salesforce data model
Fresher or up to 2 years in Salesforce development

KRAs and KPIs for a Salesforce Developer

Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.

Key result area	How to measure it
Delivery	Assigned development tasks delivered within sprint estimates
Code quality	Apex is bulk safe and passes review with limited rework
Test coverage	Apex test coverage kept above the platform requirement
Limit safety	No production error caused by hitting governor limits
Integration reliability	Integrations run with error rate within the agreed limit
Learning	New Apex and Lightning skills picked up each quarter

Skills and tools

Apex programmingLightning Web ComponentsSOQL and data modelSalesforce integrationsGovernor limits awarenessApex testingSandbox and deploymentProblem solvingWillingness to learn

Tools used day to day: Salesforce, Apex, Lightning Web Components, VS Code with Salesforce extensions, Git, Data Loader.

Reporting line and career path

Moves up from: Salesforce Administrator, Software Trainee, Backend Developer
Next roles: Senior Salesforce Developer, Salesforce Technical Architect, Salesforce Lead

Interview questions for a Salesforce Developer

Why must Apex code be bulk safe and how do you write it that way?
What are governor limits and how do you stay within them?
When do you use a trigger versus a flow?
How do you meet Apex test coverage and why does it matter?
How would you build an integration from Salesforce to an external API?
Tell me about a custom feature you built on Salesforce.

Managing a Salesforce Developer in ZeniaHR

AttendanceOffice or hybrid on a general shift, with support cover during Salesforce seasonal releases. Office days record a web punch on the approved office network, and work from home days use mobile app punch with a location check, within the work terms limit.LeavePlan leave around release windows and sales quarter close, when testing and fixes are heavy. During probation the probation queue drives the manager review, and leave goes to the reporting manager and then HR.Performance and KRAsCapture the KRAs above as goals in the review cycle and review delivery and test coverage each month. Confirm the developer through the manager's probation review rated 1 to 5, then hold the formal review every quarter.

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Frequently asked questions

What does a Salesforce developer do?

A Salesforce developer builds custom features on the Salesforce platform using Apex code and Lightning Web Components, beyond what configuration can do. They write triggers and classes, build custom interfaces and integrations, and write tests to meet coverage rules. They respect platform limits and work with administrators to decide when code is truly needed.

What is the difference between a Salesforce developer and administrator?

A Salesforce administrator configures the platform with clicks: users, flows, layouts and reports. A developer writes code with Apex and Lightning components for logic and interfaces that configuration cannot deliver, plus integrations. Administrators focus on adoption and operations, while developers build custom features. Understanding both makes you far more effective on Salesforce projects.

How do I become a Salesforce developer?

Learn the Salesforce data model and administration basics first, then Apex, SOQL and Lightning Web Components. The Platform Developer I certification proves your skills and is valued in India. Practise on a free developer org, build small features and integrations, and understand governor limits and testing, which are central to writing safe Salesforce code.