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Store Assistant job description

A Store Assistant helps run a company store or stockroom under the Store Keeper. They receive and issue materials, put stock in its right place, help with counts, and keep the store clean and orderly. They learn the store's items and system while supporting daily issue and receipt. A good Store Assistant issues the right materials against requests, keeps bins tidy and labelled, records movements correctly, and flags low stock so the store never runs out of a needed item.

DetailFor this role
DepartmentLogistics and Warehousing
LevelEntry level
Reports toStore Keeper
Direct reportsNone
ExperienceFresher or up to 2 years in a store or stockroom

Store Assistant job description template

Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.

Job title: Store Assistant

Department: Logistics and Warehousing

Reports to: Store Keeper

Location: [City], [office, branch or site]

About the role

A Store Assistant helps run a company store or stockroom under the Store Keeper. They receive and issue materials, put stock in its right place, help with counts, and keep the store clean and orderly. They learn the store's items and system while supporting daily issue and receipt. A good Store Assistant issues the right materials against requests, keeps bins tidy and labelled, records movements correctly, and flags low stock so the store never runs out of a needed item.

Key responsibilities

  • Issue materials against approved requests and record each issue accurately.
  • Receive incoming stock, check it and place it in the correct bin or shelf.
  • Keep bins and shelves tidy, labelled and easy to find.
  • Help with cycle counts and physical stock checks under the Store Keeper.
  • Flag low or fast-moving stock so it can be reordered in time.
  • Keep the store clean, safe and free of clutter through the day.
  • Maintain issue and receipt records and bin cards where used.
  • Support the Store Keeper with retrieval, documentation and stock movement.

Requirements

  • Class 10 or 12 pass, or a graduate
  • Able to read item codes and requests
  • Basic computer skills are an advantage
  • Fresher or up to 2 years in a store or stockroom

KRAs and KPIs for a Store Assistant

Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.

Key result areaHow to measure it
Issue accuracyMaterials issued correct against requests with errors near zero
Bin orderBins kept tidy, labelled and locatable within the shift
Record keepingIssue and receipt records complete with no missing entries
Stock alertsLow stock flagged for reorder before it runs out
HousekeepingStore kept clean and safe with audits passed

Skills and tools

Material issue and receiptBin managementBasic stock countingRecord keepingStore housekeepingSystem entryTeamworkReliability

Tools used day to day: Store or ERP system, Bin cards, Handheld scanner, MS Excel, Weighing scale.

Reporting line and career path

Store KeeperStore Assistant
Moves up from: Helper
Next roles: Store Keeper, Warehouse Assistant, Inventory Executive

Interview questions for a Store Assistant

  1. How do you make sure you issue the right material against a request?
  2. How do you keep bins tidy so items are easy to find?
  3. What do you do when you notice a material is running low?
  4. Why is it important to record every issue and receipt?
  5. How do you help during a physical stock count?

Managing a Store Assistant in ZeniaHR

AttendanceStore based on a general or shift pattern matching production or office hours. Staff punch on biometric at the gate or store entry. The supervisor checks the live board so the store is attended when issue and receipt are needed, and limits web punches to the site network with capture controls.LeavePlan leave so the store is not left unattended during issue hours, and let the Store Keeper arrange cover. Comp-off for store duty on a weekly off or holiday is credited in the leave ledger and should be used before it expires.Performance and KRAsReview the KRAs above monthly on issue accuracy, bin order and records, with a quarterly formal review. Set the KRAs as goals in the review cycle. Rate a new assistant on probation 1 to 5 on accuracy, tidiness and reliability with a short comment.

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Frequently asked questions

What does a Store Assistant do?

A Store Assistant helps run a company store or stockroom under the Store Keeper. They issue materials against requests, receive and place incoming stock, keep bins tidy and labelled, help with counts, and record movements. They flag low stock for reorder and keep the store clean and orderly, learning the items and system while supporting daily work.

What is the difference between a Store Assistant and a Store Keeper?

A Store Keeper owns the store: they control issue and receipt, keep the stock records, handle reorders and answer for accuracy. A Store Assistant supports them by issuing, receiving, tidying bins and recording under guidance. The assistant role builds the knowledge to become a store keeper over time.

What qualifications does a Store Assistant need?

A class 10 or 12 pass, or a graduate degree, with the ability to read item codes and requests, is usually enough to start. Basic computer skills are an advantage. Employers value reliability, tidiness and accuracy, since the role is about issuing the right materials and keeping the store organised and recorded.

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