| Detail | For this role |
|---|---|
| Department | Logistics and Warehousing |
| Level | Entry level |
| Reports to | Transport Manager |
| Direct reports | None |
| Experience | 1 to 3 years in transport coordination or operations |
Transport Coordinator job description template
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Job title: Transport Coordinator
Department: Logistics and Warehousing
Reports to: Transport Manager
Location: [City], [office, branch or site]
About the role
A Transport Coordinator arranges and follows up on vehicles so goods move as planned. They place vehicle requirements with transporters, confirm placement, collect lorry receipts, track vehicles, and enter trip and cost data. They are the desk link between the transport plan and the transporters. A good Transport Coordinator secures vehicles on time, keeps transporters responsive, tracks every vehicle in transit, records trips and freight accurately, and flags delays early so the transport team can act before deliveries slip.
Key responsibilities
- Place vehicle requirements with transporters and confirm placement against the dispatch plan.
- Follow up with transporters on availability, timing and any placement shortfall.
- Collect and check lorry receipts and dispatch documents for each vehicle.
- Track vehicles in transit and update arrival status for the team.
- Enter trip, freight and detention data accurately in the system or register.
- Coordinate with the warehouse and gate on loading readiness and priorities.
- Flag delays, breakdowns and placement problems to the Transport Manager.
- Help verify transporter bills against trips, rates and detention rules.
Requirements
- Graduate or diploma in any discipline
- Basic computer and spreadsheet skills
- Knowledge of transport documents is an advantage
- 1 to 3 years in transport coordination or operations
KRAs and KPIs for a Transport Coordinator
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| Vehicle placement | Vehicles arranged on time against the dispatch plan above 97 percent |
| Transporter follow-up | Placement shortfalls chased and resolved within the agreed hours |
| Trip data | Trip and freight data entered accurately with no missing records |
| In-transit tracking | Vehicle status updated so delays are known early |
| Bill support | Transporter bills checked against trips and rates before passing |
Skills and tools
Tools used day to day: Transport management system, MS Excel, GPS tracking, Transporter network, Trip register.
Reporting line and career path
Next roles: Transport Supervisor, Fleet Coordinator, Transport Manager
Interview questions for a Transport Coordinator
- How do you secure vehicles when transporters are short on placement?
- How do you follow up with a transporter who is slow to place a vehicle?
- How do you track vehicles and know when one is running late?
- What do you check on a lorry receipt before accepting it?
- How do you keep trip and freight data accurate every day?
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What does a Transport Coordinator do?
A Transport Coordinator arranges and follows up on vehicles so goods move as planned. They place vehicle requirements with transporters, confirm placement, collect lorry receipts, track vehicles in transit, and enter trip and cost data. They coordinate loading readiness, flag delays early, and help check transporter bills, acting as the desk link between the plan and the transporters.
What is the difference between a Transport Coordinator and a Transport Supervisor?
A Transport Coordinator works mainly at the desk arranging vehicles, following up with transporters and entering trip data. A Transport Supervisor works on the ground at the gate, dispatching vehicles and managing drivers and loading in real time. The coordinator secures and tracks vehicles; the supervisor handles the physical dispatch.
What qualifications does a Transport Coordinator need?
A graduate degree or diploma with basic computer and spreadsheet skills is usually enough to start. Knowledge of transport documents such as lorry receipts and e-way bills is an advantage. Employers value steady follow-up, clear communication with transporters, and accurate data entry, since the role keeps vehicle placement and trips on track.