Work from home and on duty requests

How it works

1. The employee opens Work from home and on duty on My Self-Service and picks the type and the date.
2. They give a reason, which is required, and for on duty the place, such as a client's office in Alappuzha.
3. ZeniaHR checks the rules first: one request per date, never for a finalized month, and the monthly work from home limit for the person's work model.
4. The page shows how the request counts, such as work from home day 2 of 4 for the month, or refuses it when the limit is used up.
5. Approval runs from the reporting manager to HR. If the company needs no approval, a request for today or a later date is approved at once.
6. Once approved, the day is graded as present, and it shows that way in My attendance and payroll.

What you can set

• Types: Work from home and On duty.
• Monthly work from home limit: 4 days in the recommended values; 0 means work from home is not allowed.
• Hybrid staff: work from home on their home days does not count toward the limit.
• Home-based staff have no work from home limit, and field staff no on duty limit.
• Approval: manager then HR, or no approval, set separately for work from home and on duty.
• Back-dated requests always go for approval, even when no approval is needed for current dates.

Why these days need a request

Without a request, a day away from the office looks like an absence. The employee then raises a correction after the fact, the manager has to remember what happened, and payroll waits. A request made on or before the day records what was agreed, counts it against the right limit and marks the day present as soon as it is approved. It also gives HR a clean record of how much work from home each team uses.

Worked example: two requests at a Kochi service company

Deepak Nair is a service engineer at a Kochi equipment company. On Monday he raises an on duty request for Wednesday with the place 'Customer plant, Alappuzha' and the reason 'Annual maintenance visit'. His manager approves on Monday evening and HR on Tuesday morning, so on Wednesday he does not need to punch and the day counts as present.

His colleague Priyanka Menon in accounts needs to wait at home for a plumber on Thursday. She raises work from home with that reason, and the page tells her this is work from home day 2 of 4 for the month. Her manager and HR approve. When she later tries a second request for the same Thursday by mistake, ZeniaHR tells her she already has a work from home request for that date.

Using work from home fairly

A monthly limit keeps work from home fair across a team, but only if people know it and managers decide quickly. The settings behind these requests are on the work from home policy card, where HR sets the limit and the approval rule.

• Raise the request before the day whenever possible; back-dated requests always need approval.
• Give a reason a manager can check, and the place for on duty.
• Hybrid staff do not need to worry about the limit on their normal home days.
• Managers should decide the same day, so the date is settled before month close.

Frequently asked questions