POSH policy template
Copy the text below and replace everything in square brackets with your company details.
1. Purpose
[Company Name] is committed to a workplace where every woman can work with dignity and free from sexual harassment. This policy sets out how we prevent sexual harassment, how an aggrieved woman can make a complaint, and how the Internal Committee will deal with it, in line with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and the rules made under it.
2. Scope
This policy protects any woman harassed at a workplace of [Company Name], whether she is an employee, trainee, intern, consultant, contract worker, visitor, customer or a vendor's staff member. Workplace includes our offices, plants, branches, warehouses, client sites, transport provided by the Company, places visited during work travel, off-site events, and online meetings and chat groups used for work. Optional clause: [Company Name] also applies the complaint process in this policy to complaints of sexual harassment made by employees of any gender.
3. Definitions
- Sexual harassment: any unwelcome sexually determined behaviour, directly or by implication, such as physical contact and advances, a demand or request for sexual favours, sexually coloured remarks, showing pornography, or any other unwelcome physical, verbal or non-verbal conduct of a sexual nature.
- Such behaviour may also involve an implied promise of preferential treatment, an implied or explicit threat about present or future employment, or the creation of an intimidating, offensive or hostile work environment.
- Aggrieved woman: a woman who alleges that she has been subjected to sexual harassment at the workplace.
- Respondent: the person against whom a complaint is made.
- Internal Committee: the committee constituted by [Company Name] under the Act to receive and inquire into complaints.
4. Policy statement
Sexual harassment in any form is prohibited at [Company Name]. It is misconduct under our service rules, and proven cases will lead to disciplinary action regardless of the respondent's seniority, performance or relationship with management.
5. Internal Committee
[Company Name] has constituted an Internal Committee at [Office or Unit Name], and at every other office or unit where the Act requires one. Its composition follows the Act.
Presiding Officer: [Name, Designation, Phone, Email]
Members: [Name, Designation], [Name, Designation]
External member: [Name, Organization]
The Committee's details are displayed at [Locations] and on [Intranet Page or Notice Board].
6. Procedure for making a complaint
- The aggrieved woman, or a person permitted by the Act to complain on her behalf, submits a written complaint to any member of the Internal Committee, by hand or by email to [IC Email Address].
- The complaint should describe what happened, when and where, who was involved and who witnessed it. Messages, emails or other supporting documents may be attached.
- Complaints should be made as early as possible. The Act sets a time limit for filing and allows an extension in some circumstances, and the Committee will explain this to the complainant.
- If the complainant cannot put the complaint in writing, the Presiding Officer or any member will help her do so.
7. Procedure for conciliation and inquiry
- Before starting an inquiry, the Committee may attempt conciliation at the complainant's request. A monetary settlement will not be the basis of any conciliation.
- Without conciliation, the Committee inquires into the complaint following the principles of natural justice. The respondent receives a copy of the complaint and a chance to reply, and both sides may present witnesses and documents.
- On a written request from the complainant during the inquiry, the Committee may recommend interim relief, such as transferring either person, granting her leave, or stopping the respondent from assessing her work.
- The Committee completes the inquiry and gives its findings and recommendations to management within the time allowed by the Act and its rules.
- Management acts on the recommendations within the time allowed by the Act and informs both parties in writing.
8. Action on findings
Where a complaint is proved, action against the respondent may include a written apology, a warning, a reprimand, withholding of promotion or increment, counselling, community service, transfer or termination of employment, as recommended by the Committee and consistent with our service rules. If the Committee finds that a complaint was made with malicious intent or with documents known to be false, it may recommend action against the complainant. Failure to prove a complaint does not by itself make the complaint false or malicious.
9. Confidentiality and no retaliation
The identities of the complainant, respondent and witnesses, the contents of the complaint, the inquiry proceedings and the recommendations will be kept confidential and will not be disclosed to the media or the public. No person will be victimised for complaining in good faith, supporting a complainant or giving evidence. A threat, an unfavourable change of duties or a poor rating linked to a complaint is misconduct in its own right.
10. Responsibilities
- Management: constitute and support the Internal Committee, give it time and resources, and act on its recommendations.
- Internal Committee: receive complaints, conduct inquiries fairly, keep records secure and prepare an annual report on its work.
- HR: arrange awareness sessions for employees and orientation for Committee members, and keep the displayed Committee details current.
- Managers: pass any report of sexual harassment to the Committee at once and never try to settle it informally.
- Employees: treat colleagues with dignity, cooperate with any inquiry and keep its details confidential.
11. Exceptions
There is no exception to the prohibition of sexual harassment. Where the respondent is not our employee, for example a customer or a vendor's staff member, [Company Name] will still receive the complaint, support the complainant and take every step within its control, including raising the matter with the respondent's employer.
12. Review
The Internal Committee and [HR Head Designation] will review this policy every [12] months, and also whenever the Act or its rules change, a member's term ends, or a case shows that the process needs improvement. Any change in Committee membership will be announced to employees within [Number] days.
What to include
Internal Committee from 10 employees
Every workplace with 10 or more employees must constitute an Internal Committee under the Act. Name the members in the policy and on notice boards, and replace members promptly when they leave, so that no complaint reaches a committee that has ceased to exist.
Written complaint, with help
Say that complaints are made in writing and that a Committee member will help a woman who cannot write the complaint herself. Give a dedicated email address and the members' phone numbers.
Confidentiality at every step
State who may see the complaint and the inquiry records, and that breaching confidentiality is misconduct. Fear that details will leak is one of the main reasons women hesitate to complain.
Protection from retaliation
Promise in writing that complainants and witnesses will not be victimised, and treat any threat or unfavourable change in duties after a complaint as a separate act of misconduct.
A wide definition of workplace
Cover company transport, client sites, work travel, off-site events and work chat groups. Many incidents happen outside the office, and a narrow definition invites the argument that the policy did not apply.
Orientation before the first case
Train Committee members on natural justice, recording statements and writing findings before any complaint arrives. A first inquiry run by untrained members is the one most likely to be challenged.
Common mistakes to avoid
- Constituting the Internal Committee only on paper, with members who were never told they are on it.
- Asking the complainant to sort the matter out with the respondent's manager before going to the Committee.
- Leaving the external member seat empty or filling it with someone who has business ties to management.
- Letting complaint details circulate among the respondent's team or in WhatsApp groups while the inquiry is running.
- Treating a complaint that could not be proved as false and punishing the complainant for it.
- Copying timelines from an old template without checking them against the Act and its current rules.
Run it in ZeniaHR
ZeniaHR does not run POSH complaints or inquiries, so keep the complaint register and inquiry files outside the system, with access limited to the Internal Committee. Use the Company Wall to publish the policy and the Committee's details as an announcement that requires acknowledgement, and check the who-acknowledged report branch by branch. Set up POSH awareness as a mandatory program in Learning: marking it complete issues a certificate number with an expiry date, and the compliance view shows who is due for a refresher.
See it on your own data
A 30-minute demo on a video call. We set up your departments, shifts and leave rules and show attendance, leave and payroll running for your team. Free for your first 50 employees.
Book a free demoSee pricingFrequently asked questions
Which companies need an Internal Committee under POSH?
Every workplace with 10 or more employees must constitute an Internal Committee under the Sexual Harassment of Women at Workplace Act, 2013. A company with several offices or plants should check whether each location needs its own committee. Smaller employers should still adopt a written policy and tell women employees where they can raise a complaint. Read about women employees' rights.
Who can file a POSH complaint?
A woman who has faced sexual harassment at the workplace can file a written complaint with the Internal Committee, whether she is an employee, intern, contract worker, visitor or a vendor's staff member. If she cannot complain herself, the Act allows certain persons to complain on her behalf. Many companies also accept complaints from men under their own policy, although the Act itself protects women.
Can the Internal Committee settle a complaint without an inquiry?
Yes, if the complainant asks for it, the Committee can attempt conciliation before starting an inquiry, but a monetary settlement cannot be the basis of conciliation. When a settlement is reached, the Committee records its terms and no inquiry follows. If the complainant does not want conciliation, or the agreed terms are not honoured, the Committee goes ahead with the inquiry.
Does a POSH complaint have to be in writing?
Yes. The complaint goes to the Internal Committee in writing, by letter or email. If the woman cannot write it herself, a Committee member helps her put it in writing. A manager who hears of an incident verbally should direct her to the Committee the same day and explain how to file, rather than handle the matter personally.