| Detail | For this role |
|---|---|
| Department | Hospitality |
| Level | Entry level |
| Reports to | Salon Manager |
| Direct reports | None |
| Experience | Fresher or up to 3 years |
Nail Technician job description template
Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.
Job title: Nail Technician
Department: Hospitality
Reports to: Salon Manager
Location: [City], [office, branch or site]
About the role
A Nail Technician provides manicure, pedicure and nail art services in a salon. They shape and care for nails, apply polish and extensions and keep tools strictly hygienic. The role reports to the Salon Manager. A good Nail Technician delivers clean, long lasting, attractive results, advises clients on nail care, keeps tools sanitised to protect clients, and builds a following of regulars who return for their steady hand and eye for detail.
Key responsibilities
- Provide manicure, pedicure, gel, extension and nail art services to standard.
- Consult clients on nail shape, colour and care suited to them.
- Shape, clean and care for nails and cuticles safely and correctly.
- Apply polish, gel, acrylic and extensions to a neat, lasting finish.
- Sanitise tools and follow strict hygiene between every client.
- Recommend and sell suitable nail care products to each client.
- Manage bookings and timing so clients are served on schedule.
- Handle client feedback and fix any issue with the finish.
- Maintain stock of nail products at the station and flag reorders.
- Keep up with new nail trends, techniques and designs regularly.
Requirements
- Certification in nail technology or cosmetology
- Nail service skills
- Salon experience or training
- Fresher or up to 3 years
KRAs and KPIs for a Nail Technician
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| Service quality | Client satisfaction on nail services held above the agreed score |
| Client retention | Repeat and rebooking rate held above the target level |
| Service revenue | Personal service revenue meets the monthly target |
| Hygiene | Tools sanitised between clients with no hygiene lapse |
| Retail sales | Nail care product sales meet the personal monthly target |
Skills and tools
Tools used day to day: Manicure and pedicure kit, Gel and acrylic supplies, UV or LED lamp, Sanitising equipment, Salon booking software.
Reporting line and career path
Next roles: Senior Nail Technician, Salon Manager, Nail Artist
Interview questions for a Nail Technician
- How do you consult a client before a nail service?
- How do you keep your tools hygienic between clients?
- How do you apply gel or extensions for a lasting finish?
- How do you handle a client whose polish chips quickly?
- How do you keep to timing on a busy day?
- How do you keep up with nail trends?
Managing a Nail Technician in ZeniaHR
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What does a Nail Technician do?
A Nail Technician provides manicure, pedicure and nail art services in a salon. They shape and care for nails, apply polish, gel and extensions, advise clients and keep tools strictly hygienic. They build a following of regulars through neat, lasting results, reporting to the Salon Manager.
Why is hygiene so important for a Nail Technician?
Nail services involve tools that touch skin and cuticles, so poor hygiene can spread infection. A Nail Technician sanitises tools between every client and follows strict hygiene to protect clients and the salon's reputation. Clean, safe practice is as important as a good finish.
What qualifications does a Nail Technician need?
Most Nail Technician roles ask for a certification in nail technology or cosmetology with nail service skills. Freshers with training are welcome. A steady hand, eye for detail, strict hygiene and good client care matter most, along with keeping up with nail trends and designs.