| Detail | For this role |
|---|---|
| Department | Hospitality |
| Level | Entry level |
| Reports to | Salon Manager |
| Direct reports | None |
| Experience | Fresher or up to 3 years |
Beautician job description template
Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.
Job title: Beautician
Department: Hospitality
Reports to: Salon Manager
Location: [City], [office, branch or site]
About the role
A Beautician provides beauty services such as facials, waxing, threading and basic skin and nail care. They deliver treatments to a high standard, advise clients and keep their station clean and hygienic. The role reports to the Salon Manager. A good Beautician makes clients feel cared for and comfortable, delivers consistent results, recommends the right services and products, and builds a base of regulars who ask for them by name.
Key responsibilities
- Provide facials, waxing, threading, bleach and basic skin and nail services.
- Consult clients on their skin, needs and suitable treatments.
- Deliver every service to the salon's quality and hygiene standards.
- Recommend suitable services and retail products to each client politely.
- Keep the station, tools and products clean and sanitised.
- Manage appointment timing so clients are served on schedule.
- Handle client feedback and small complaints politely and resolve them promptly.
- Maintain stock of consumables at the station and flag reorders.
- Build a base of repeat clients through good service.
- Keep up with new beauty techniques, trends and products regularly.
Requirements
- Certification in beauty or cosmetology
- Beauty service experience
- Knowledge of skin and beauty products
- Fresher or up to 3 years
KRAs and KPIs for a Beautician
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| Service quality | Client satisfaction on services held above the agreed score |
| Client retention | Repeat client and rebooking rate held above the target |
| Service revenue | Personal service revenue meets the monthly target |
| Retail sales | Retail product sales meet the personal monthly target |
| Hygiene | Station and tools kept sanitised with no hygiene lapse |
Skills and tools
Tools used day to day: Beauty and waxing tools, Salon booking software, Retail product range, Sanitising equipment, POS billing.
Reporting line and career path
Next roles: Senior Beautician, Salon Manager, Spa Therapist
Interview questions for a Beautician
- How do you consult a client before a facial?
- How do you keep your station and tools hygienic?
- How do you handle a client with sensitive skin?
- How do you recommend products without pushing them?
- How do you keep to appointment timings on a busy day?
- How do you build a base of regular clients?
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What does a Beautician do?
A Beautician provides beauty services such as facials, waxing, threading and basic skin and nail care. They consult clients, deliver treatments to a high standard, recommend services and products and keep their station clean and hygienic. They build a base of regular clients, reporting to the Salon Manager.
What is the difference between a Beautician and a Spa Therapist?
A Beautician focuses on beauty and grooming services such as facials, waxing and threading in a salon. A Spa Therapist focuses on relaxation and body treatments such as massages in a spa. The skills overlap, but the settings, treatments and training differ between the two roles.
What qualifications does a Beautician need?
Most Beautician roles ask for a certification in beauty or cosmetology with beauty service experience. Freshers with a course are welcome. Skill in facials, waxing and threading, strict hygiene, good client care and knowledge of skin and products matter most for the role.