| Detail | For this role |
|---|---|
| Department | Allied Health |
| Level | Entry level |
| Reports to | Laboratory In-Charge |
| Direct reports | None |
| Experience | Fresher or up to 3 years in sample collection |
Sample Collection Executive job description template
Copy this job description, replace the text in square brackets and post it on your careers page or a job portal.
Job title: Sample Collection Executive
Department: Allied Health
Reports to: Laboratory In-Charge
Location: [City], [office, branch or site]
About the role
A Sample Collection Executive collects samples from patients at home and at collection centres for a diagnostics lab. They travel to homes on schedule, draw and collect samples correctly, label and pack them, and deliver them to the lab within the required time and temperature. The role reports to the Laboratory In-Charge or branch manager. A good sample collection executive reaches home visits on time, collects and labels every sample correctly, keeps the cold chain, and gives patients a courteous, professional experience.
Key responsibilities
- Plan the day's home collection route from the assigned appointments.
- Reach each home visit within the promised time window.
- Verify patient identity and test requirements before collecting samples.
- Draw blood and collect other samples correctly at the patient's home.
- Label samples at the point of collection and pack them safely for transport.
- Maintain the cold chain and correct storage during transport to the lab.
- Collect payment or confirm prepaid bookings and issue receipts.
- Deliver samples to the lab within the required turnaround time.
- Follow infection control, needle safety and waste disposal on the road.
- Handle patients courteously and answer basic queries about the tests.
Requirements
- Certificate or diploma in phlebotomy or DMLT
- Two wheeler licence for home visits
- Hands-on collection training
- Fresher or up to 3 years in sample collection
KRAs and KPIs for a Sample Collection Executive
Key result areas for the appraisal form, each with a KPI you can measure every month or quarter.
| Key result area | How to measure it |
|---|---|
| On-time visits | Home visits reached within the promised time window on most appointments |
| Collection quality | Samples collected and labelled correctly with rejection below the target |
| Cold chain | Cold chain and transport conditions maintained for every sample |
| Turnaround | Samples delivered to the lab within the required time each round |
| Customer rating | Patient feedback rating at or above the target each month |
| Safety | No needlestick or waste disposal lapse recorded in the month |
Skills and tools
Tools used day to day: Vacutainer kit, Sample transport box with ice packs, Two wheeler, Mobile app for bookings, Sharps container.
Reporting line and career path
Next roles: Senior Collection Executive, Phlebotomy Supervisor, Lab Technician
Interview questions for a Sample Collection Executive
- How do you plan a home collection route to reach everyone on time?
- How do you draw and label samples correctly outside a lab setting?
- How do you keep samples at the right temperature during transport?
- How do you handle a patient with difficult veins at home?
- How do you collect payment and issue a receipt professionally?
- Tell me about a difficult home visit and how you managed it.
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What does a sample collection executive do?
A sample collection executive collects samples from patients at home and at collection centres for a diagnostics lab. They travel to homes on schedule, verify patients, draw and collect samples correctly, label and pack them, and deliver them to the lab within the required time and temperature. They also handle payment and give patients a courteous experience.
What is the difference between a sample collection executive and a phlebotomist?
Both draw and collect samples, but a phlebotomist usually works inside a lab or hospital, while a sample collection executive travels to patients' homes and collection centres. The executive also plans routes, keeps the cold chain during transport, handles payments, and manages the customer experience on the road, so the role needs mobility and service skills.
What qualifications do you need to be a sample collection executive?
Most sample collection executives hold a certificate or diploma in phlebotomy or a DMLT, with hands on collection training and a two wheeler licence for home visits. Employers look for skilled venipuncture, correct labelling, cold chain handling, punctuality on the route, and courteous customer service, since the executive represents the lab in patients' homes.