Company announcements with acknowledgement tracking

How it works

1. HR opens the composer on the wall, chooses Announcement and writes a title and the message.
2. Under Who sees it, choose the whole company, some branches or some departments.
3. Tick Ask people to acknowledge it, and everyone in the audience gets an Acknowledge button on the post.
4. Publish now or schedule it; when it goes live, people in the audience get a bell.
5. Open Who acknowledged to see three lists: acknowledged with the date, not yet, and no login.
6. Search the lists or download a CSV with name, employee code, department, branch, status and date.

What you can set

• Audience: whole company, chosen branches or chosen departments.
• Acknowledgement: optional, per announcement.
• Who may post announcements: HR and the Company Head only; HR, the Company Head and managers; or everyone.
• Default for announcements: HR, the Company Head and managers with active direct reports.
• Acknowledgement report for moderators and the post's author.
• Bells for a new announcement go to up to 500 people in its audience.
• Pending acknowledgements appear on each employee's self-service strip.

Why acknowledgement matters

A notice pinned on the canteen board proves only that it was pinned. When a dispute comes up later, about a changed shift start, a new attendance rule or a safety procedure, HR needs to show that each person saw it. Acknowledgement gives a dated record per person. It also suits notices people must know about, such as the members of the Internal Committee, which every workplace with 10 or more employees must constitute under the POSH Act.

Worked example: revised canteen timings at a Pune plant

HR at an auto components plant in Pune posts an announcement, Revised canteen timings from 1 November, to the Production department only, 240 people, and asks for acknowledgement. Three days later the report shows 198 acknowledged, 30 not yet and 12 with no login. HR downloads the CSV, sends the not-yet list to the shift supervisors with a reminder, and asks them to read the notice aloud at the start-of-shift meeting for the 12 without a login. A week later 226 have acknowledged, and the rest have been told in person.

Writing announcements people act on

Short, specific notices get acknowledged faster than long circulars, and they are easier to read on a phone during a tea break. Write for the person on the shop floor rather than for the file, and put the one thing they need to do right at the top.

• Put the change and the date in the title.
• Say who it applies to in the first line.
• Use acknowledgement only for notices that matter, so people do not start ignoring it.
• Schedule notices to go live at the start of a shift, not late at night.

Frequently asked questions