Onboarding for diagnostic labs

Checks before the first shift

Send the ZeniaHR self-onboarding link or QR code, in English, Hindi or Gujarati, the day the offer is accepted. The joiner enters personal, family, bank, education and experience details and uploads documents from the phone, against a checklist you configure per role. Each submission lands with HR, who can approve it, send it back for changes or reject it; approval turns the submission into an employee record.

• DMLT, B.Sc MLT or phlebotomy certificate
• Paramedical council registration where your state has one
• Police verification for home collection staff
• Driving licence and vehicle papers for riders and home collection
• Hepatitis B vaccination proof, or a plan to finish the course
• Aadhaar, PAN, bank proof and an emergency contact

Supervised competence before independent work

Labs working to NABL expect each person to be trained and assessed before being authorized for a task. For a phlebotomist that might mean 20 supervised draws, correct order of draw and labelling, and a patient identification check, signed by the centre in-charge. For a technician it means supervised runs, QC interpretation and a review of reports before validating alone. Keep the signed competence form and the authorization letter in the employee's documents, where an assessor can find them.

Induction topics for lab staff

Deliver the classroom part in half a day, then move the new joiner to a busy centre with an experienced phlebotomist. Practising the order of draw on a real morning queue teaches more than a slide deck, as long as a senior checks every tube before it leaves the centre.

• Order of draw, tube handling and sample labelling
• Patient identification with two identifiers
• Cold chain and sample transport boxes
• Biomedical waste and spill management
• Needle-stick injury reporting and post-exposure steps
• Home visit conduct: ID card, consent, privacy and handling payment
• The Internal Committee under POSH and how to reach it

Appointment letter and probation

Every employee must receive an appointment letter under the OSH Code. For lab roles, include the centre or section, shift pattern, Sunday working, notice period and probation. Seasonal staff hired for the monsoon can be taken on fixed-term contracts, and a fixed-term worker holds full employee status. Set probation months by employment type, and have the supervisor rate each probationer from 1 to 5 with a comment before HR confirms or extends.

How to set it up in ZeniaHR

1. Build the onboarding document checklist per role, including police verification and driving licence for home collection staff.
2. Share the self-onboarding link or QR code with every accepted candidate before the joining date.
3. Verify documents with expiry dates, such as driving licences, and approve the joiner to create the employee record.
4. Set probation months for permanent, fixed-term and trainee employment types in the Work terms policy.
5. Enrol joiners in induction programs in Learning and store signed competence forms in Employee Documents.

Read more about onboarding in ZeniaHR.

Roles this applies to

Frequently asked questions